One Day Tour - Experience Tour to Gili Trawangan Island

• 06:00 –  Hotel Pick-up Our private driver will pick you up from your hotel lobby and drive you to Nusa Dua Harbour (time varies depending on hotel location).
  07:30 – Check-in Meet at Nusa Dua Harbour.
  08:00 – Departure Fast Ferry ride to Gili Trawangan.

• 10:15 – Arrival & Horse Riding Arrive on the island and enjoy a private Beach Horse Riding session.

• 11:00 – Ocean & Leisure Time Cycle to Jiggy Beach Club. Use your Snorkeling Gear to explore the water, swim, or relax on your sunbed.

• 13:00 – Beachside Lunch Enjoy your premium lunch (IDR 350k Credit) by the sea.

• 14:30 – Wrap Up Return bicycles and head to the harbor.

• 15:15 – Return to Bali Depart Gili Trawangan.

• 17:30 – Arrive in Bali Arrive back at Nusa Dua Harbour. Your driver is waiting to take you back to your hotel.

• 18:30 – Hotel Drop-off Arrive back at your hotel (time subject to traffic conditions).

• Hotel Transfer: Private hotel pick-up & drop-off (Hotel ⇄ Nusa Dua Harbour).
  - Return Fast Ferry Ticket: Round-trip ticket from Nusa Dua (Bali) to Gili Trawangan. 
  - 30-Minute Horse Riding: A private horseback riding session along the beach.
  - Private Bicycle Rental: Full-day usage to explore the island.
  - Dining Credit at Jiggy Beach Club: Premium lunch (IDR 350k Credit)
  - Snorkeling Equipment + Towel.
  - Free Digital Guide: Upon booking confirmation, we will send a helpful Travel Guide Pamphlet directly to your email. This handy guide includes island tips, a map of Gili Trawangan, and your detailed itinerary to help you prepare for the trip.
  
  
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- Guide Service: You will explore each venue at your own pace.

• - Personal Expenses: Extra drinks, souvenirs, or tips.

Pick-up Service & Area Policy

- Pick-up Zone: We provide free private transfers from hotels located in the main tourist areas of South and Central Bali, including:

• South Bali: Kuta, Legian, Seminyak, Canggu, Tuban, Jimbaran, Nusa Dua, Tanjung Benoa, Ungasan, and Uluwatu.

• Central Bali: Sanur, Denpasar, and Ubud Center.

- Remote Area Surcharge (+ IDR 200,000 / Car): A cash surcharge of IDR 200,000 applies for pick-ups outside the complimentary zone. Applicable areas include but are not limited to:

• West Coast: Tanah Lot, Tabanan, Seseh.

• North & Highlands: Bedugul, Munduk, Kintamani, Payangan, Tegalalang.

• East Bali: Candidasa, Amed, Tulamben.

• North Bali: Lovina, Singaraja.

- Important Note: If your hotel is not listed above or you are unsure about your location, please contact us before booking to confirm the pick-up fee.

TERMS & CONDITIONS

- Booking is only confirmed after full payment is received. Unpaid bookings can be released or cancelled to prioritize confirmed guests.

- For island-hopping private tours, itineraries are fixed due to strict ferry schedules.

- For self-guided packages, no physical tour guides will be present; we provide only vouchers, itinerary, and WhatsApp support.

- We enforce a strict no-refund policy if guests are late, miss the ferry, provide wrong pickup details, skip activities, leave early, or fail to follow instructions.

- Ekajaya Holidays acts as an organizer coordinating with third-party vendors (restaurants, beach clubs, local transport). We are not liable for any injury, loss, or damage to personal belongings during the execution of third-party services.

- Sea travel is strictly subject to weather conditions and harbor master clearance. In the event of ferry cancellations due to bad weather or Force Majeure, Ekajaya Holidays is not responsible for missed departures or subsequent travel disruptions.

- Guests must be ready at the designated hotel lobby at the exact pick-up time. Ekajaya Holidays reserves the right to shorten the tour or cancel the itinerary without a refund if the guest delays the departure by more than 30 minutes.

 CANCELLATION & REFUND POLICY

- Cancellation requests must be made in writing (email or official message) and is subject to the cancellation policies or every individual vendors.

- As our packages combine ferries, hotels, transport, and third-party activities, refunds are not treated as one simple amount. Refunds depend on each supplier's specific cancellation rules, based strictly on which parts of the trip are unused, recoverable, or already non-refundable with suppliers.

- We do not guarantee a full refund for all weather-related cases, as hotels, activities, and vendors may still charge. If the ferry is officially cancelled due to weather or a port authority decision, we offer a free reschedule first. If a reschedule is not possible, we will refund only the unused and recoverable portion of the trip.
- Approved refunds are processed within 7–14 business days, excluding delays from banks or payment gateways.